From chapter 2 - Serve.
FOSTERING AN ATTITUDE OF SERVICE
If you have ever held a position in a service industry then you know that one of the principal ways of fostering an attitude of service is by presuming that the customer is always right.Having been in that position myself in many different jobs over the course of my life, I know that many times the customer isn’t right,but I also know that when you treat them as if they are they are more apt to come to the truth than when you treat them in an arrogant manner.
Fostering an attitude of service toward God in the Eucharist is not exactly the same thing as assuming that the customer is always right, however, because unlike the human customer, who may in fact be wrong, God is always right! Believing that can lead us to some rather startling conclusions,when we come to Mass and with every moment of our lives. A great illustration of this attitude of service is found in the Second Book of Samuel when King David flees Jerusalem after it has been taken over by his son Absalom. As David flees, a kinsman of King Saul named Shimei comes out as the king passes by and begins cursing him, continually throwing stones at David and his servants.One of David’s servants,Abishai, says to David,“Why should this dead dog curse my lord the king? Let me go over and take off his head” (2 Samuel 16:9).
King David’s response is to rebuke Abishai and to wonder “If he is cursing because the LORD has said to him,‘Curse David,’who then shall say, ‘Why have you done so?’ ” (2 Samuel 16:10). They travel on and Shimei continues to follow them, cursing while throwing stones and dust.
What if this were our attitude? What if we were to take a second look when something happens that isn’t in our plan, perhaps even to think that the person cursing us might be doing so because God is telling him or her to do so?
A servant is always ready to serve.This is a sacrifice that Christ demands of his followers, and one that when we embrace it will help us to get the most from the Eucharist we celebrate.